No matter how hard people try to avoid them, roofing scams are present in almost every city. The Better Business Bureau (BBB), the country’s leading business authority, notes that these scams are more likely to happen in areas frequented by hurricanes and snowstorms, as homeowners will be more desperate to have their homes fixed after such a storm has hit them. Luckily, some states like South Carolina take this matter very seriously, as reported by the South Carolina Insurance News Service:
Effective July 1, 2013, a new law helps provide protection to homeowners who enter into a contract with a residential roofing contractor. Most notably, the new law gives consumers a right to cancel a roofing contract within five days of receiving notice that all or any part of the claim is not covered by an insurance contract. Other provisions include prohibiting up-front payments until the five day period has expired, and preventing roofing contractors from handling the insurance claim on the homeowner’s behalf.
This would prove useful in helping consumers protect themselves from illegal roofers, although a lot more needs to be done. Homeowners should do their part by researching about the roofing contractors that they want to hire; they can do this by looking at their resume, job experience, and service record. Reputable companies wouldn’t fall short on these categories; CMS Roofing, for example, has been employing GAF-certified Charleston roofers for more than 10 years and has serviced other areas like Columbia and Charlotte.
Certified roofers are a huge boon to any homeowner because he or she is guaranteed to have only the highest grade of service. Furthermore, these roofers may also offer discounts and special promos that none other could boast of. Finally, they tend to have insurance and warranties that would help repair any damage done to the house during a roofing job─ something that unscrupulous roofers would never do.
Unfortunately, these things are also used by shady contractors to get the jump on consumers by enticing them with false promises. That is why it is often said that the best way to determine a reliable roofer in Charleston, SC or elsewhere in the country is to ask for a contract. This document will bind the roofer to any promises he makes to the client and can be used to by the authorities to track him down if he doesn’t live up to it.
(Info from New law protects homeowners against roofing scams, SC Insurance News Service, July 1, 2013)