Charlotte, NC, Residential Roofing Project
Dear CMS, This past week we had one of the most positive experiences in the home repair area that we have ever had. The journey began when a gentleman named Davie Kicklighter came to our home to honor our request for an estimate for replacing the roof on our house and on our non-attached garage. Mr. Kicklighter was a professional from beginning to end. He evaluated our situation and came in to discuss our options with us. Never did he pressure us. His Davie was sound and obviously had many years of roofing experience behind it. Once we understood our options and expressed a desire to get an estimate on the work, he took care of our request by following through with it and arranging for the estimator to determine a price for us. This is where we had the pleasure of meeting Mr. Curt DuVall, yet another very impressive representative of your company. Curt first explained the types of shingles available to us and proceeded from there. Again, NO PRESSURE, to make our selection. Curt and Davie were both very personable and so completely loyal to your company that they stirred a profound confidence to entrust our home repair to your company. Our next contact was Jeremy Smith. Jeremy was the supervisor on this job. He worked every bit as hard as any man on his team, and he had a team of workers who under his directions knew what to do and how to do it well. The men worked diligently and pride-fully and were very courteous and pleasant. They exuded the attitude that they wanted to be as proud of your work as they wanted to be about it . That is rare. It goes almost without saying that one your greatest assets are the personnel which you have selected to be on your workforce. You are to be equally commended for the high principles on which you operate your business, Thank you for providing the very best product, service and workers in our hour of need. We will gladly recommend your company to others. Sincerely, Vernon and Charlotte – Charlotte, N.C.
Vernon and Charlotte - Charlotte, N.C.