RE: Customer Service
I was in the office yesterday and inquired about the process of replacing a roof. Steve was very helpful letting me know that only one layer of wood goes between the rafters. When I informed them that my roof they installed in 2010 was sinking because of double wood, and the inspector stated it was not to code Curtis Duvall immediately responded and promised he would be out to the house today or tomorrow to check it out. He said he stands by his work and will make it right. Thank you for the quick response. I look forward to submitting the final blog.